Bringing a Feelings-First culture inward, without making it earnest, awkward or weird about feelings.

A brain-based team workshop helping Fiasco Design create space to reflect on what was working, what deserved celebrating and where subtle tensions might be shaping the energy of the studio.

Fiasco Design logo

Fiasco Design is a B Corp certified creative agency in Bristol, building emotion-driven brands and digital experiences.

Kate Southerby facilitating a Fiasco Design studio workshop on emotional awareness and team culture
Photo credit: Ben Steers / Fiasco Design

The context

Fiasco is intentional about a culture rooted in empathy, optimism and openness. The team wanted to bring that Feelings-First approach inward: noticing the everyday realities of studio life, the subtle tensions that can hold people back and the part each person plays in shaping the culture around them.

The work

We created the space to think clearly, together.

01

Deep conversations

Agency energy shapes the work. When it is right, everything flows. When it is off, people feel it.

02

Clear thinking

Kate created a grounded, thought-provoking workshop that helped the team reflect on where they are at their best, what they were celebrating and what needed more honest attention. The work connected emotional awareness, brain states and team habits to the very practical idea that my vibe sets the vibe.

03

Practical ways forward

Used simple questions to explore when people are at their best individually and as a team.

Fiasco Design team taking part in a Feelings-First workshop with Kate Southerby

The outcome

Stronger foundations. Clearer direction. Better relationships.

  • The team had space to celebrate what was already working
  • Subtle tensions became easier to name without turning the room heavy
  • People reflected on their own role in shaping the studio culture
  • The session gave the team shared language for keeping the culture moving forward

It opened up an honest conversation about the role each of us plays in shaping the culture around us.

Ben Steers, Co-Founder & Executive Creative Director, Fiasco

The impact

Clarity that changed how the work could move.

The work can be emotionally intelligent without becoming solemn. Sometimes the best room is one where people can say, with a straight face and a small smile, the vibes are off, and then do something useful with that information.